Enrich, Inspire, Transform
Renewing Your Loans

If no other requests are outstanding, most materials may be renewed ten times from the date of renewal, not from the due date. Materials can be renewed in one of six ways (see below).

By Internet
Access your library account. You will need your library card number and PIN to login.
By Phone
Call our automated telephone renewal service at (905) 709-0672.
By Text Messaging
Text SIGNUP to 647-694-1289 to sign up for text messages. then you'll be able to renew by texting from Courtesy and Overdue notices.
Self Check Stations
You can renew your items at the self check stations.
Library Mobile App
VPL's mobile app self check stations is availble to download from Apple App Store and Google Play Store
In Person
Staff will renew your items over the phone or in person during open hours. If you require assistance, please phone (905) 653-READ (7323).

Automated Telephone Renewal

Call (905) 709-0672 any time of day, seven days a week. Please listen to the entire message before entering any information, and remember to have your Library card ready - you'll need to enter all the numbers found under the barcode to access the options described below:

Renew Items On Loan

Please listen to the entire message before entering your choice:

  • Press '2' for your library record options.
  • Enter your library card number when prompted.
  • Press '1' for renewals.

Please wait for the attendant to finish speaking to confirm that your request has been received.

List Items On Loan

The automated attendant will read a list of items you currently have on loan.